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Western Australia (WA) is set to overhaul its crash towing industry with the introduction of the Towing Services Bill 2024. This legislation aims to create a safer and fairer system for both drivers and towing companies, and address key issues affecting drivers involved in accidents.

This move follows discussions with key groups, including Consumer Protection, WA Police, the Department of Transport (DoT), WorkSafe, and representatives from the towing and insurance sectors.

What the New Bill Will Do 

The Towing Services Bill 2024 will regulate the fees for towing and storing light vehicles after a crash, particularly in the Perth and Peel regions. It sets maximum charges for these services and could extend these rules to other areas or types of towing if necessary.

In addition to fee regulation, the bill introduces several important changes:

  • Improved Safety Standards: The bill sets out new safety requirements for towing workers and companies statewide. 
  • No More Spotter’s Fees: The bill bans the payment of spotter’s fees, which have been linked to aggressive and unethical behaviour.
  • Licensing and Checks: Towing workers and companies now need to be license. Moreover, they will undergo character checks to ensure they are fit to operate.
  • Penalties and Enforcement: Those who will not follow the new rules will face penalties. In addition, the DoT will be empowered to enforce these regulations.

Commitment to Change 

David Michael, Minister Assisting the Transport Minister, stated that the government is committed to cleaning up the towing industry. He noted that the bill is part of a broader effort to promote fairness and transparency in the sector.

“We are putting unscrupulous tow truck drivers and operators on notice with the introduction of the Towing Services Bill 2024 into State Parliament today,” he said.

“Criminal elements in this industry need to know that we will not tolerate unethical and intimidatory behaviour. This legislation also aims to protect legitimate family towing businesses,” he added.

“The DoT will continue to work with industry and stakeholders as the reforms are implemented in a phased approach, with setting and enforcing maximum crash towing and storage charges in the Perth and Peel regions as a priority,” he concluded.

The Towing Services Bill 2024 is expected to bring positive changes to Western Australia’s towing sector once it becomes law. This can enhance fairness, safety, and accountability within the industry. It also represents a significant step toward better driver protection and a more transparent towing system.

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