Isuzu UTE takes a lead in customer satisfaction

By June 16, 2022 Manufacturers

Isuzu UTE has come in first as the top automotive brand in the Canstar Blue Customer Satisfaction Award for New Cars.

In 11 years of customer satisfaction surveys, Isuzu UTE is the first automotive brand to achieve a full five stars across all categories.

The seven Canstar Blue customer satisfaction categories include:

  • Overall Customer Satisfaction
  • Reliability
  • Value for Money
  • Driving Experience
  • After Sales Service
  • Point of Sale Service
  • Car Servicing

“We have always put our customers first, and to be the first automotive brand to receive a perfect survey score is proof of that,” Isuzu UTE Australia (IUA) Deputy Managing Director of Service, Parts, and Aftersales, Mr. Takeshi Yasui said.

“Over the last decade, IUA has built a reputation for customer satisfaction, reliability, and value for money, which is evident with the response from customers surveyed, and the fact that Isuzu UTE Australia has won the 2021 Canstar Blue Customer Satisfaction Award for New Cars.”

“Being singled out as the only automotive brand to score five stars for Reliability is a real testament to our designers and engineers who have invested over four million kilometres of durability testing in the development of the new-generation Isuzu D-MAX and MU-X.”

Did you find this article helpful? Please give it a ‘like’ by clicking the ‘heart’ above.