Following the announcements by the Australian governments of further restrictions during the COVID-19 pandemic, the Federal Chamber of Automotive Industries (FCAI) has advised that automotive brands and their dealer networks will remain open to provide sales and service support to customers.
Tony Weber, chief executive of the FCAI, said: “The operation of motor vehicle dealerships, their service and repair centres and key supply chain facilities play a critical part in supplying essential services to the community.
“With the increasing focus on social distancing, safe and reliable private transport is essential to enable communities and businesses to continue to operate.
“At the same time, the automotive industry rates the preservation of the health and safety of our employees, dealer network and customers as our number one priority. To this end, the industry is focused on ensuring that best practice is adopted throughout our Australian offices and dealer retail and service outlets.
“The industry has considered and adopted a number of additional hygiene and safety protocols, including extended cleaning processes, personal distancing, and contactless sales and service consultations – all with the number one priority of ensuring the safety and security of our communities,” Mr Weber said.
“It is largely business as usual – but with extra care and consideration for our key stakeholders.”
Mr Weber also commented on the current supply status of new vehicles and vehicle parts and components.
“The industry is keeping a watchful eye on the activities of parent companies across the globe, including in Europe, the USA, the UK and Asia, where production facilities in some plants have been temporarily closed.
“At this stage there are no major restrictions on stock of either vehicles or parts,” Mr Weber said.
