MANUAL OF FLEET MANAGEMENT
With 50% of road incidents involving a vehicle at work it is only a matter of time before an employee’s vehicle and/or a company vehicle is involved in an incident.
The company is required to have a risk management and reduction system/program in place. This program needs to be comprehensive covering everything from ensuring adequate insurance cover for vehicles to driver training and vehicle maintenance in an attempt to reduce the risk associated with transport activities.
Even when it is not your driver who is at fault, your system needs to be able to address a number of issues quickly and efficiently.
The first question to be asked in the event of an incident is whether there are any injuries to the employees and/or their family members. If yes then the employee support program (Trauma Management) should be initiated.
Secondly comes the business continuation program (replacement vehicle/driver) followed by the vehicle repair procedure.
Finally the organisations incident review and corrective action process automatically be initiated to review/investigate all incidents as well as near misses.